Telefon: +352 2634 0209    info@kroenert-partner.com

Team Leader (m/f) for German Client Servicing / Sales Support Desk

 

 

Some facts to the company:

  • An asset management arm of a leading financial services groups in the Nordic and Baltic Sea regions with over 11 million clients, 30.000 employees and 600 registered offices
  • The company offers investors worldwide a range of investment funds through various sales partners, as banks, independent financial advisors or insurance companies
  • The management company in Luxembourg has 140 employees and around 100 Funds, by a volume of 80 Billion Euro and with a focus on UCITS-Funds

 

Your responsibilities/ main tasks:

As part of your role, you will oversee a team of 4 people providing client servicing and sales support to our sales offices in Germany, one of our main markets for the fund distribution: The central hub for all request being Luxemburg.

  • Develop the team in the team in providing excellent client service and sales support
  • Being self-involved, developing and maintaining relationship with the country head and sales colleagues
  • Take care of all requests and queries coming from institutional clients (e.g. international wealth management professionals, private banks, global custodians and execution platforms, retail banking organizations, external asset managers) in close co-operation with internal stakeholders such as our Product Management, Legal, Fund Reporting and Marketing departments
  • Look after all sales supportive tasks e.g. the planning, organisation and execution of road shows, client events, fairs and mailing campaigns
  • Co-ordinate client distribution contracts, Operation memorandums and account set ups with Transfer Agency and our AML and Legal Departments
  • Maintain client information in the CRM system, ensuring completeness, accuracy, according to the guidelines, and monitor the timely execution of client requests

The role is based in Luxembourg. Welcome to a multi-cultural team of 20 that is committed to putting the customer at heart of our day to day activities.

 

Your profile:

  • 5 years’ experience in a similar position in the Fund Distribution or Asset Management area
  • Good People Management Skills
  • Self-starter, well organised, multi-tasking with the ability to set priorities and handle problems in a calm and efficient manner
  • Service minded with excellent communication, interpersonal and analytical skills
  • Dynamic, proactive, stress resistant who enjoys working in an international, challenging environment
  • German at the level of mother tongue, fluency in English
  • Proficiency in Word, Excel and PowerPoint

 

Social benefits and extras of the company:

  • No hierarchies – member of a team / team spirit is important
  • Own independent contribution of competencies and mind set are welcome
  • Dynamic international company with a “Nordic culture”
  • Employer-funded pension
  • Death and Disability Insurance scheme from the starting day of your employment
  • Sponsors sports courses
  • Above average number of holidays
  • Canteen for breakfast, lunch and snacks
  • Further education is encouraged
  • Loans and Bank guarantees
  • Preferential Mortgage Rate
  • Sympass Card
  • Offer the services of an in-house professional concierge to its staff: Dry cleaning & laundry, shoe & clothing repair, a small shop, car wash, beauty, massage, hair styling, amongst others
  • Contribution to the cost of Glasses or Contact-lenses
  • No travel activities – only working at location

Are you interested to work in a dynamic, international and team-orientated company with no hierarchy, where you can contribute your own ideas while having many social benefits and a good work-life-balance?

Then contact us:

 

 

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 Adresse: 33, rue Gabriel Lippmann,
L-5365 Munsbach, Luxembourg

  Telefon: +352 2634 0209

  Web: kroenert-partner.com